Returns & Refunds

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Be sure to ask about our Warranty Terms and Conditions when placing an order, and always read the Warranty Information in the Product Manual included with each product.

To make an appointment
Each site visitor receives a 5% discount on eye diagnostics when making an appointment through the site. Recording is carried out at least 3 days before the expected date of admission.